{"id":15919,"date":"2023-03-09T11:20:34","date_gmt":"2023-03-09T10:20:34","guid":{"rendered":"https:\/\/moodistory.com\/foire-aux-questions-pour-lachat-dabonnements-dans-moodistory\/"},"modified":"2023-03-09T11:30:35","modified_gmt":"2023-03-09T10:30:35","slug":"foire-aux-questions-pour-lachat-dabonnements-dans-moodistory","status":"publish","type":"page","link":"https:\/\/moodistory.com\/fr\/foire-aux-questions-pour-lachat-dabonnements-dans-moodistory\/","title":{"rendered":"Foire aux questions pour l&rsquo;achat d&rsquo;abonnements dans Moodistory"},"content":{"rendered":"<section class=\"l-section wpb_row height_auto\"><div class=\"l-section-h i-cf\"><div class=\"g-cols vc_row via_flex valign_top type_default stacking_default\"><div class=\"vc_col-sm-12 wpb_column vc_column_container\"><div class=\"vc_column-inner\"><div class=\"wpb_wrapper\"><div class=\"w-image us_custom_380c87be us_animate_this align_right\"><div class=\"w-image-h\"><img decoding=\"async\" width=\"79\" height=\"85\" src=\"https:\/\/moodistory.com\/wp-content\/uploads\/2018\/07\/faqs.png\" class=\"attachment-thumbnail size-thumbnail\" alt=\"\" loading=\"lazy\" srcset=\"https:\/\/moodistory.com\/wp-content\/uploads\/2018\/07\/faqs.png 79w, https:\/\/moodistory.com\/wp-content\/uploads\/2018\/07\/faqs-75x81.png 75w\" sizes=\"(max-width: 79px) 100vw, 79px\" \/><\/div><\/div><div class=\"wpb_text_column\"><div class=\"wpb_wrapper\"><h1>Foire aux questions pour l&rsquo;achat d&rsquo;abonnements dans Moodistory<\/h1>\n<p>Vous rencontrez des difficult\u00e9s pour acheter ou activer un abonnement\u00a0? Cela vous aidera\u00a0!<\/p>\n<\/div><\/div><div class=\"w-tabs style_default switch_click accordion has_scrolling\" style=\"--sections-title-size:inherit\"><div class=\"w-tabs-sections titles-align_none icon_chevron cpos_right\"><div class=\"w-tabs-section\" id=\"1530598314679-5a2b58e9-0d94\" itemscope itemprop=\"mainEntity\" itemtype=\"https:\/\/schema.org\/Question\"><button class=\"w-tabs-section-header\" aria-controls=\"content-1530598314679-5a2b58e9-0d94\" aria-expanded=\"false\"><h2 class=\"w-tabs-section-title\" itemprop=\"name\">Utilisez-vous la derni\u00e8re version de Moodistory ?<\/h2><div class=\"w-tabs-section-control\"><\/div><\/button><div  class=\"w-tabs-section-content\" id=\"content-1530598314679-5a2b58e9-0d94\" itemscope itemprop=\"acceptedAnswer\" itemtype=\"https:\/\/schema.org\/Answer\"><div class=\"w-tabs-section-content-h i-cf\" itemprop=\"text\"><div class=\"wpb_text_column\"><div class=\"wpb_wrapper\"><p>Veuillez ouvrir la page de Moodistory sur l&rsquo;App Store. Si vous utilisez la derni\u00e8re version, le bouton en haut indique \u00ab\u00a0Ouvrir\u00a0\u00bb. Si vous voyez un bouton \u00ab\u00a0Mettre \u00e0 jour\u00a0\u00bb, veuillez appuyer dessus.<\/p>\n<\/div><\/div><\/div><\/div><\/div><div class=\"w-tabs-section\" id=\"1556117348123-585435b0-a38b\" itemscope itemprop=\"mainEntity\" itemtype=\"https:\/\/schema.org\/Question\"><button class=\"w-tabs-section-header\" aria-controls=\"content-1556117348123-585435b0-a38b\" aria-expanded=\"false\"><h2 class=\"w-tabs-section-title\" itemprop=\"name\">Votre appareil est-il en ligne ?<\/h2><div class=\"w-tabs-section-control\"><\/div><\/button><div  class=\"w-tabs-section-content\" id=\"content-1556117348123-585435b0-a38b\" itemscope itemprop=\"acceptedAnswer\" itemtype=\"https:\/\/schema.org\/Answer\"><div class=\"w-tabs-section-content-h i-cf\" itemprop=\"text\"><div class=\"wpb_text_column\"><div class=\"wpb_wrapper\"><p>Veuillez vous assurer que vous n&rsquo;\u00eates pas en mode avion et que vous \u00eates connect\u00e9 \u00e0 un r\u00e9seau Wi-Fi et\/ou que les donn\u00e9es mobiles sont activ\u00e9es. Si tel est le cas, veuillez ouvrir votre navigateur (par exemple Safari) et voir si vous pouvez naviguer sur Internet. Si tel est le cas, vous \u00eates en ligne.<\/p>\n<\/div><\/div><\/div><\/div><\/div><div class=\"w-tabs-section\" id=\"oeab\" itemscope itemprop=\"mainEntity\" itemtype=\"https:\/\/schema.org\/Question\"><button class=\"w-tabs-section-header\" aria-controls=\"content-oeab\" aria-expanded=\"false\"><h2 class=\"w-tabs-section-title\" itemprop=\"name\">\u00cates-vous connect\u00e9 \u00e0 votre compte App Store ?<\/h2><div class=\"w-tabs-section-control\"><\/div><\/button><div  class=\"w-tabs-section-content\" id=\"content-oeab\" itemscope itemprop=\"acceptedAnswer\" itemtype=\"https:\/\/schema.org\/Answer\"><div class=\"w-tabs-section-content-h i-cf\" itemprop=\"text\"><div class=\"wpb_text_column\"><div class=\"wpb_wrapper\"><p>Veuillez ouvrir l&rsquo;application App Store et v\u00e9rifier\/appuyer dans le coin sup\u00e9rieur droit sur l&rsquo;ic\u00f4ne de votre avatar. Si vous \u00eates connect\u00e9, vous verrez les d\u00e9tails de votre compte. Si ce n&rsquo;est pas le cas, veuillez vous connecter maintenant.<\/p>\n<\/div><\/div><\/div><\/div><\/div><div class=\"w-tabs-section\" id=\"v049\" itemscope itemprop=\"mainEntity\" itemtype=\"https:\/\/schema.org\/Question\"><button class=\"w-tabs-section-header\" aria-controls=\"content-v049\" aria-expanded=\"false\"><h2 class=\"w-tabs-section-title\" itemprop=\"name\">La date et l&rsquo;heure de votre appareil sont-elles r\u00e9gl\u00e9es sur \u00ab\u00a0automatique\u00ab\u00a0 ?<\/h2><div class=\"w-tabs-section-control\"><\/div><\/button><div  class=\"w-tabs-section-content\" id=\"content-v049\" itemscope itemprop=\"acceptedAnswer\" itemtype=\"https:\/\/schema.org\/Answer\"><div class=\"w-tabs-section-content-h i-cf\" itemprop=\"text\"><div class=\"wpb_text_column\"><div class=\"wpb_wrapper\"><p>Veuillez ouvrir les param\u00e8tres de votre appareil, s\u00e9lectionnez G\u00e9n\u00e9ral et appuyez sur Date et heure. L\u00e0, assurez-vous que l&rsquo;option \u00ab\u00a0D\u00e9finir automatiquement\u00a0\u00bb est activ\u00e9e.<\/p>\n<\/div><\/div><\/div><\/div><\/div><div class=\"w-tabs-section\" id=\"da2c\" itemscope itemprop=\"mainEntity\" itemtype=\"https:\/\/schema.org\/Question\"><button class=\"w-tabs-section-header\" aria-controls=\"content-da2c\" aria-expanded=\"false\"><h2 class=\"w-tabs-section-title\" itemprop=\"name\">Vous rencontrez toujours des probl\u00e8mes ? \u2013 Veuillez nous contacter d\u00e8s maintenant !<\/h2><div class=\"w-tabs-section-control\"><\/div><\/button><div  class=\"w-tabs-section-content\" id=\"content-da2c\" itemscope itemprop=\"acceptedAnswer\" itemtype=\"https:\/\/schema.org\/Answer\"><div class=\"w-tabs-section-content-h i-cf\" itemprop=\"text\"><div class=\"g-cols wpb_row via_flex valign_top type_default stacking_default\"><div class=\"vc_col-sm-8 wpb_column vc_column_container\"><div class=\"vc_column-inner\"><div class=\"wpb_wrapper\"><form class=\"w-form  layout_ver for_cform us_form_1\" autocomplete=\"off\" action=\"https:\/\/moodistory.com\/fr\/wp-json\/wp\/v2\/pages\/15919\/\" method=\"post\"><div class=\"w-form-h\"><div class=\"w-form-row for_text\">\r\n\t\t<div class=\"w-form-row-field\">\r\n\t\t\t\t\t\t<input aria-label=\"Nom\" type=\"text\" name=\"us_form_1_text_1\" value placeholder=\"Nom\"\/>\r\n\t\t\t<\/div>\r\n\t\t<div class=\"w-form-row-state\">Merci de remplissez ce champ.<\/div>\r\n<\/div>\r\n<div class=\"w-form-row for_email\">\r\n\t\t<div class=\"w-form-row-field\">\r\n\t\t\t\t\t\t<input aria-label=\"E-mail\" type=\"email\" name=\"us_form_1_email_1\" value placeholder=\"E-mail\"\/>\r\n\t\t\t<\/div>\r\n\t\t<div class=\"w-form-row-state\">Veuillez saisir une adresse e-mail valide.<\/div>\r\n<\/div>\r\n<div class=\"w-form-row for_textarea\">\r\n\t\t<div class=\"w-form-row-field\">\r\n\t\t\t\t\t\t<textarea aria-label=\"Message\" name=\"us_form_1_textarea_1\" placeholder=\"Message\"><\/textarea>\r\n\t\t\t<\/div>\r\n\t\t<div class=\"w-form-row-state\">Merci de remplissez ce champ.<\/div>\r\n<\/div>\r\n<div class=\"w-form-row for_captcha required\">\r\n\t<div class=\"w-form-row-label\">\r\n\t\t<span> <span>24 + 13 = ?<\/span><\/span>\r\n\t<\/div>\r\n\t<div class=\"w-form-row-field\">\r\n\t\t\t\t<input type=\"hidden\" name=\"us_form_1_captcha_1_hash\" value=\"e00d00e583ab89390cef4545b4117a5c\" \/>\r\n\t\t\t\t<input aria-label=\"us_form_1_captcha_1\" type=\"text\" name=\"us_form_1_captcha_1\" placeholder data-required=\"true\" aria-required=\"true\"\/>\r\n\t\t\t<\/div>\r\n\t\t<div class=\"w-form-row-state\">Saisissez le r\u00e9sultat de l\u2019\u00e9quation pour continuer.<\/div>\r\n<\/div>\r\n<input type=\"hidden\" name=\"action\" value=\"us_ajax_cform\" \/>\r\n<input type=\"hidden\" name=\"post_id\" value=\"0\" \/>\r\n<input type=\"hidden\" name=\"form_index\" value=\"1\" \/>\r\n<div class=\"w-form-row for_submit align_none\">\r\n\t<button class=\"w-btn  us-btn-style_7\" aria-label=\"Envoyer\" type=\"submit\">\r\n\t\t<span class=\"g-preloader type_1\"><\/span>\r\n\t\t\t\t<span class=\"w-btn-label\">Envoyer<\/span>\r\n\t\t\t<\/button>\r\n\t<\/div>\r\n<\/div><div class=\"w-form-message\"><\/div><div class=\"w-form-json hidden\" onclick='return {&quot;ajaxurl&quot;:&quot;https:\\\/\\\/moodistory.com\\\/wp-admin\\\/admin-ajax.php&quot;,&quot;messages&quot;:{&quot;err_empty&quot;:&quot;Merci de remplissez ce champ.&quot;,&quot;err_size&quot;:&quot;La taille du fichier ne peut pas d\\u00e9passer %s Mo&quot;,&quot;err_extension&quot;:&quot;Le type de fichier %s n&#039;est pas autoris\\u00e9&quot;}}'><\/div><\/form><\/div><\/div><\/div><div class=\"vc_col-sm-4 wpb_column vc_column_container\"><div class=\"vc_column-inner\"><div class=\"wpb_wrapper\"><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/section><section class=\"l-section wpb_row height_medium\"><div class=\"l-section-h i-cf\"><div class=\"g-cols vc_row via_flex valign_top type_default stacking_default\"><div class=\"vc_col-sm-12 wpb_column vc_column_container\"><div class=\"vc_column-inner\"><div class=\"wpb_wrapper\"><div class=\"w-separator size_small\"><\/div><\/div><\/div><\/div><\/div><\/div><\/section>\n","protected":false},"excerpt":{"rendered":"Foire aux questions pour l&rsquo;achat d&rsquo;abonnements dans Moodistory Vous rencontrez des difficult\u00e9s pour acheter ou activer un abonnement\u00a0? Cela vous aidera\u00a0! Utilisez-vous la derni\u00e8re version de Moodistory ?Veuillez ouvrir la page de Moodistory sur l&rsquo;App Store. Si vous utilisez la derni\u00e8re version, le bouton en haut indique \u00ab\u00a0Ouvrir\u00a0\u00bb. Si vous voyez un bouton \u00ab\u00a0Mettre \u00e0...","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-15919","page","type-page","status-publish","hentry"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v23.1 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>Foire aux questions pour l&#039;achat d&#039;abonnements dans Moodistory - Moodistory - Mood Tracker<\/title>\n<meta name=\"description\" content=\"Foire aux questions pour l&#039;achat d&#039;abonnements dans Moodistory\" \/>\n<meta name=\"robots\" content=\"noindex, follow\" \/>\n<meta property=\"og:locale\" content=\"fr_FR\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Foire aux questions pour l&#039;achat d&#039;abonnements dans Moodistory - Moodistory - Mood Tracker\" \/>\n<meta property=\"og:description\" content=\"Foire aux questions pour l&#039;achat d&#039;abonnements dans Moodistory\" \/>\n<meta property=\"og:url\" content=\"https:\/\/moodistory.com\/fr\/foire-aux-questions-pour-lachat-dabonnements-dans-moodistory\/\" \/>\n<meta property=\"og:site_name\" content=\"Moodistory - 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